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While at Dell, Karen was responsible for cross-pollinating EDS and Dell’s services outsourcing thinking in order to jump into the IT Services outsourcing market.
At EDS, Karen was one of 4 specialists in client/server services management assessing client helpdesks, asset management systems and field services organizations for Global 1000 companies.
She lived and worked in Europe for 4 years, training sales teams on relationship selling, proposal process, and quality issues for EDS and Alcatel Telecom. Karen’s college career includes a dual B.S. in both Physics and Astronomy, and Masters level work with Embry-Riddle Aeronautical University. She has taught Physics and Algebra for Clinton Community College, Math Boot Camp for SUNY Plattsburgh, and was briefly a substitute teacher in Brevard County Florida.